Privacy policy

DECISION MAKER INTERNATIONAL (HK) LIMITED operates this store under the Decision Maker 4X4 / Decision Maker 4X4 Tank Works brand. Our address is Room D18, 3/F, 192-198 Choi Hung Road, San Po Kong, Kowloon, Hong Kong. This Privacy Policy explains how we collect, use and protect personal information when you visit our store, place an order or contact us for support.

We may collect contact details, billing and shipping details, order details, payment status, delivery country, tracking information, vehicle fitment information you provide, website/device information, and support messages sent through email, WhatsApp, Telegram, WeChat or website forms.

We use this information to process orders, payments, shipping and returns; confirm product fitment and delivery details; provide customer support; prevent fraud; comply with legal obligations; and improve product information, website experience and marketing where permitted.

We may share the information necessary to complete your order with Shopify, payment processors, logistics providers, fulfillment partners, customer support tools and other service providers. We do not directly store full payment card numbers.

Because we serve customers across multiple countries and dispatch internationally, your information may be processed in countries different from your country of residence.

Our website may use cookies and similar technologies to support checkout, remember preferences, analyze traffic and improve store performance.

Depending on your location, you may request access, correction or deletion of your personal information, subject to legal and order-record requirements. To make a privacy request, contact us through the Contact page or email decisionmaker.service@gmail.com.

We take reasonable steps to protect personal information. However, no online transmission or storage method is perfectly secure. Do not send passwords, full card numbers or sensitive payment credentials through chat or email.

We may update this Privacy Policy from time to time. The latest version will be posted on this page.