Terms of Conditions
Welcome to Tank Decision Maker.
By visiting our website, browsing our products, placing an order, or using our services, you agree to the following Terms of Service. Please read these terms carefully before using our website.
1. General Information
Tank Decision Maker provides vehicle parts, off-road accessories, modification products, and related items for TANK and GWM vehicle owners.
Throughout the site, the terms “we,” “us,” and “our” refer to Tank Decision Maker. The terms “you” and “customer” refer to any visitor, user, or purchaser of our website.
2. Product Information
We do our best to provide accurate product descriptions, images, specifications, compatibility information, and pricing.
However, product details may occasionally contain errors, omissions, or differences due to product updates, supplier changes, screen display settings, or manual input mistakes.
Customers are responsible for checking product compatibility before placing an order. If you are unsure whether a product is suitable for your vehicle, please contact us before purchasing.
3. Vehicle Compatibility
Some products may be designed for specific vehicle models, years, trims, or configurations.
Before placing an order, please make sure the product is compatible with your vehicle. We may ask you to provide your vehicle model, production year, version, or photos to help confirm compatibility.
Tank Decision Maker is not responsible for issues caused by incorrect product selection, incorrect vehicle information provided by the customer, or improper installation.
4. Orders and Payment
By placing an order, you agree that all information you provide is accurate, complete, and up to date.
After your order is placed, you will receive an order confirmation email. This confirmation does not mean that your order has been fully accepted or shipped.
We reserve the right to cancel or refuse any order if there is a pricing error, product availability issue, suspected fraud, incorrect customer information, or other reasonable business reason.
5. Pricing and Availability
Product prices, shipping fees, promotions, and availability may change without prior notice.
We reserve the right to update, modify, or discontinue any product at any time.
If a product becomes unavailable after your order is placed, we will contact you to discuss a replacement, delay, partial shipment, or refund solution.
6. Shipping and Delivery
Order processing, shipping methods, delivery time, and shipping fees are subject to our Shipping Policy.
Currently, Tank Decision Maker is in trial operation, and logistics methods, freight costs, and delivery timelines may continue to be adjusted and optimized.
Delivery times are estimates only and may be affected by customs clearance, local courier services, weather, holidays, incorrect shipping information, or other factors beyond our control.
7. Customs, Duties, and Taxes
For international orders, customs duties, import taxes, VAT, customs clearance fees, or other charges may apply depending on your local regulations.
These charges are the responsibility of the customer unless otherwise stated.
We are not responsible for delays, additional costs, or failed delivery caused by customs procedures, import restrictions, or the customer’s failure to pay required fees.
8. Returns, Refunds, and After-Sales Service
Returns, refunds, exchanges, damaged items, missing items, and other after-sales issues are subject to our Refund Policy.
Currently, Tank Decision Maker is in trial operation. All after-sales issues will be handled through negotiation based on the actual situation of each order.
Please contact us before returning any product. Unauthorized returns may not be accepted.
9. Installation and Use
Some vehicle parts and modification accessories may require professional installation.
We strongly recommend that installation be carried out by qualified professionals or experienced technicians.
Tank Decision Maker is not responsible for damage, injury, vehicle issues, failed installation, incorrect use, or legal compliance problems caused by improper installation or misuse of the products.
10. Legal Compliance
Customers are responsible for ensuring that purchased products comply with local laws, road regulations, vehicle inspection requirements, and import rules in their country or region.
Some off-road parts, lighting products, exhaust-related items, or modification accessories may not be legal for road use in certain areas.
Please check your local regulations before purchasing or installing any product.
11. Website Use
You agree not to use our website for any unlawful, fraudulent, abusive, harmful, or unauthorized purpose.
You must not attempt to interfere with website security, copy website content without permission, upload harmful code, or use our website in a way that may damage our business, systems, or other users.
12. Intellectual Property
All website content, including text, images, graphics, logos, product descriptions, layout, and design elements, belongs to Tank Decision Maker or its content providers unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use our website content for commercial purposes without our written permission.
13. Limitation of Liability
To the maximum extent permitted by law, Tank Decision Maker shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, shipping delays, installation issues, or after-sales matters.
Our liability, if any, shall be limited to the amount paid by the customer for the relevant order.
14. Changes to These Terms
We may update or modify these Terms of Service from time to time.
The latest version will always be posted on this page. Continued use of our website after updates means you accept the revised terms.
15. Contact Us
If you have any questions about these Terms of Service, your order, or our products, please contact us:
Tank Decision Maker
Email: decisionmaker.service@gmail.com