Shipping Policy
Thank you for shopping with Tank Decision Maker.
Currently, Tank Decision Maker is in trial operation. Our logistics methods, shipping fees, delivery timelines, and related fulfillment processes are still being further adjusted and optimized.
If you have any questions about shipping, delivery, product availability, or order processing, please feel free to contact us at:
decisionmaker.service@gmail.com
Order Processing Time
After testing with some real orders, our current average order processing time is 3–5 business days.
This processing time refers to the time required to prepare the goods, check the products, pack the order, and make the package ready for shipment.
We will continue to optimize our fulfillment process and shorten this preparation time as much as possible. The latest order preparation time will be updated on this page.
Shipping Time
The latest estimated logistics time for shipment to mainstream markets is as follows:
Small Package to Australia: 10–15 days
Please note that the above delivery time is only an estimated timeframe. Actual delivery may vary depending on destination, customs clearance, local courier service, weather conditions, holidays, or other factors beyond our control.
Shipping Fees
Shipping fees may vary depending on the product size, product weight, destination country or region, and available shipping method.
The final shipping cost will be displayed at checkout before you complete your order.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information if tracking is available.
Please allow some time for the tracking information to update after the package has been dispatched.
Customs, Duties, and Taxes
For international orders, customs duties, import taxes, VAT, or customs clearance fees may apply depending on your local regulations.
These charges are not included in the product price or shipping fee unless otherwise stated. Customers are responsible for any customs duties, taxes, or additional import-related charges required by their country or region.
Shipping Delays
Although we do our best to ship orders on time, delivery delays may occasionally occur due to customs inspection, logistics congestion, public holidays, incorrect shipping information, or force majeure events.
If your order is delayed or you need help checking your shipment status, please contact us at:
decisionmaker.service@gmail.com
Important Notes
Please make sure your shipping address, phone number, and email address are accurate before placing your order.
If an order cannot be delivered due to incorrect address information provided by the customer, additional shipping fees may apply for reshipment.
Contact Us
If you have any questions about our shipping policy or your order delivery, please contact us:
Tank Decision Maker
Email: decisionmaker.service@gmail.com